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Ordering glasses online is simple, but once payment is complete many people are unsure what actually happens next. Unlike buying standard items, prescription glasses go through several checks and production stages before they are ready to wear. Understanding this process helps set expectations and gives reassurance that your order is handled properly.

Order confirmation and checks

Once your order is placed, it is logged into the system and an order confirmation is sent by email. This confirms the frame, lens type, and any options selected. Before anything is made, your order goes through an initial review to ensure all the required details are present and make sense together. Prescription values, PD measurements, and lens choices are checked so potential issues can be spotted early. If anything is unclear, the order is paused and reviewed before moving forward, which helps prevent mistakes later in the process.

Prescription verification

After the initial checks, your prescription details are prepared for lens production. This includes the prescription strength, axis and cylinder where relevant, and the PD used to position the lenses correctly in the frame. Accuracy at this stage is essential because even small errors can affect comfort, clarity, and how the glasses sit on your face. Lenses are not prepared until the prescription information is confirmed and ready for use.

Lens preparation

Once the prescription is verified, the lenses are prepared based on your selected options. This stage involves cutting the lenses to match your prescription and preparing them for fitting into the chosen frame. If you have selected additional options such as coatings, these are applied during this part of the process. The preparation method depends on the prescription and lens type, but the focus remains on precision rather than speed.

Frame preparation

While the lenses are being prepared, the frame is checked and prepared separately. The frame is inspected for alignment and condition to ensure it is suitable for glazing. This helps avoid stress on the frame once the lenses are fitted and ensures the finished glasses sit correctly. Preparing the frame before glazing reduces the risk of damage and improves the overall fit.

Glazing the lenses into the frame

Glazing is the stage where the lenses are fitted into the frame. This is a careful process that ensures the lenses are positioned correctly and securely without distorting the frame. Proper glazing affects comfort, visual accuracy, and how stable the glasses feel when worn. Once this step is complete, the glasses begin to take their final shape.

Quality control checks

Before the glasses are sent out, they go through final quality control checks. These checks confirm that the prescription matches the order, the lenses are aligned correctly, and the frame is in good condition. Any issues found at this stage are corrected before dispatch. This final review helps ensure the glasses you receive meet the required standards.

Packaging and dispatch

After passing quality checks, the glasses are packaged securely to protect them during delivery. This usually includes a case and cleaning cloth. Once dispatched, tracking information is provided so you can follow the delivery progress. Packaging is designed to keep the glasses safe until they reach you.

How long does the process take?

Most of the time spent after ordering is dedicated to prescription checks, lens preparation, and glazing. Delivery times vary depending on prescription type and lens options, but the process is designed to prioritise accuracy and comfort rather than rushing production.

Final thoughts

Ordering glasses online involves more than placing an order and waiting for delivery. Each stage is designed to ensure the prescription is accurate, the frame fits properly, and the finished glasses are comfortable to wear. Knowing what happens after you order helps remove uncertainty and gives confidence in the process.

FAQ – What Happens After You Order Glasses Online

What happens straight after I place my order?
Your order is confirmed and checked for missing or unclear details before any work starts.

Is my prescription checked before the glasses are made?
Yes. Prescription values and PD are reviewed to make sure the lenses can be made accurately.

When are the lenses made?
Lenses are prepared only after prescription checks are complete and confirmed.

What does glazing mean?
Glazing is the process of fitting the lenses into the frame once both are ready.

Are my glasses checked before being sent out?
Yes. Final checks are carried out to confirm prescription accuracy, lens alignment, and frame condition.

Will I be contacted if there’s an issue with my order?
If anything is unclear, the order is paused and reviewed before moving forward.