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How to order Glasses online

Can I Order Glasses Online If I Have My Prescription?

The short and simple answer is yes—you can absolutely order glasses online if you have a valid prescription, even if that prescription was issued by another optician. However, there are a few important things you need to know to ensure the process goes smoothly and your glasses meet your vision needs.

In this guide, we’ll walk you through everything you need to know about ordering glasses online using your prescription.

Valid Prescriptions Are Essential

Before proceeding, it’s crucial to note that your prescription must be in date—specifically, less than two years old. If your prescription is older than two years, you will need to have an up-to-date eye test before ordering new glasses.

Keeping your prescription current ensures the lenses you receive match your exact vision needs, protecting your eye health and maximising comfort.

How to Order Glasses Online

1. Understanding Your Prescription

A glasses prescription typically includes:

  • Sphere (SPH): Corrects nearsightedness or farsightedness.

  • Cylinder (CYL): Corrects astigmatism.

  • Axis: Indicates the orientation of astigmatism.

  • Pupillary Distance (PD): The distance between your pupils, ensuring lenses are centred properly.

  • Prism (occasionally): Used to correct eye alignment issues.

If you’re unsure how to read your prescription, Glasses Store provides helpful guides and customer support to walk you through it.

2. How to Enter Your Prescription Details

Entering your prescription accurately is essential. Here’s how to do it:

  • Input SPH, CYL, and Axis: These measurements ensure your lenses correct your specific vision issues.

  • Enter your PD: Vital for lens alignment, PD ensures maximum clarity and comfort.

  • Double-check everything: A small typo can significantly impact your vision correction.

  • Upload your prescription: If you’re unsure about entering the details manually, simply upload your prescription and our team will handle the rest.

3. Measuring Your Pupillary Distance (PD)

Your PD is a key part of creating the perfect pair of glasses. Measuring it is simple:

  • Use a ruler and mirror at home.

  • Ask someone to help.

  • Or use Glasses Store’s virtual try-on tool, which can also help measure your PD accurately.

4. Choosing the Right Frame

Frame selection affects both style and comfort. Consider:

  • Face shape: Different shapes suit different frame styles.

  • Frame size: Use our virtual try-on feature to find the best fit and see how frames look on you.

  • Lifestyle needs: Choose durable frames if you’re active, or lightweight materials for all-day wear.

Popular styles include round, square, cat-eye, aviator, and minimalist rimless frames.

5. Picking the Right Lenses

The right lenses can greatly enhance your glasses-wearing experience:

  • Single Vision Lenses: Correct for one field (distance or reading).

  • Bifocal Lenses: Two fields of vision in one lens.

  • Varifocal Lenses: Smooth transition between multiple vision zones without visible lines.

Lens Coatings:

  • Anti-Reflective Coating: Reduces glare from screens and headlights.

  • Scratch-Resistant Coating: Protects lenses from daily wear.

  • Blue Light Filtering Coating: Great for heavy screen use.

  • UV Protection: Shields your eyes from harmful UV rays.

6. Pricing and Payment

One major benefit of ordering glasses online is affordability. Glasses Store offers competitive pricing without compromising quality, with frequent discounts and promotions.

Payment options:

  • Credit/debit cards

  • PayPal

Clear pricing breakdowns help you understand what’s included, from lenses to coatings.

7. Shipping and Delivery

Glasses Store makes receiving your new glasses fast and easy:

  • Next-day delivery for all single vision and non-prescription lenses ordered before 3pm.

  • Free shipping on orders over £99.

  • Real-time tracking so you can monitor your order’s progress.

Depending on your lens customisation, delivery usually ranges from 1–5 working days.

8. Returns and Exchanges

Customer satisfaction is a priority. Glasses Store offers:

  • 90-day return policy

  • Hassle-free exchanges if frames don’t fit or you change your mind

Ensure you keep original packaging and documentation for a smooth return or exchange process.

9. Customer Support

Ordering online shouldn’t mean feeling unsupported. Glasses Store provides robust support:

  • Live chat assistance

  • Email support

  • Telephone support during business hours

Our team is here to guide you from selecting frames to adjusting your order if needed.

Conclusion

Ordering glasses online with your prescription is a simple, cost-effective, and reliable process—provided you have an in-date prescription and choose a trusted retailer like Glasses Store.

With helpful tools like virtual try-on, PD measurement guides, next-day delivery on many lenses, and an expert support team, buying glasses online has never been easier or more convenient.

Take advantage of the huge selection of stylish frames and quality lenses available at your fingertips—all without leaving your home.

FAQs

1. What information do I need to order glasses online? You’ll need your up-to-date prescription (within the last 2 years) including Sphere (SPH), Cylinder (CYL), Axis, and Pupillary Distance (PD).

2. How do I measure my Pupillary Distance (PD)? Use a ruler and mirror at home, ask someone to assist, or use Glasses Store’s virtual try-on tool for an accurate measurement.

3. Can I order glasses online with a prescription from another optician? Yes. As long as your prescription is valid (dated within the past two years), you can use it to order glasses online.

4. What if my glasses don’t fit when they arrive? Glasses Store offers a 90-day return policy, allowing you to return or exchange your glasses easily.

5. Are there benefits to buying glasses online? Absolutely! Buying online often saves money, offers a broader range of styles, and provides the convenience of home shopping. Plus, tools like virtual try-on help ensure the perfect fit.

6. Can I track my order? Yes. Glasses Store provides real-time order tracking once your glasses are dispatched.

7. Do I need to visit an optician first? Only if your current prescription is over two years old. Otherwise, you can order immediately using your existing valid prescription.

Ready to find your perfect pair? Visit Glasses Store and enjoy the convenience of easy online ordering, expert support, and fast delivery.

 

Next Blog Topic:

How to Buy Prescription Sunglasses

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